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Books
Do you offer space for custom dedication?
Can I request a custom order which is not on offer?
Is it possible to gift wrap my book?
Does the order come with a receipt?
How do I know if the child possesses the book?
Placing an Order
How to create my book?
Can I add a gift wrap?
Is there a way to save or schedule my order?
Name is not accepted while placing an order. Why?
Why does my dedication show error?
Why am I not able to proceed further?
Is my order confirmed?
Why did my card payment decline?
My Orders
Why can’t I sign in to my account?
How can I reset my password?
How to sign out of my account?
How to delete my account and unsubscribe?
How can I review my order details?
Why am I not able to edit my order?
How do I add a book to my existing order?
When does the printing begin?
Is there a way to change my shipping method?
Can I fix a mistake in my book?
There is a mistake in my order. Help!
How do I change my delivery address?
I need more details about my order costs
Why is my order late?
How to track my order?
Pricing
How much do the books cost?
What are the shipping charges?
Which currencies do you accept?
What are the payment options?
Is there any extra fee or hidden charges?
Can I return my book for a refund or exchange?
Can I cancel my order?
Shipping
What is the estimated delivery time?
Which postal carriers are you associated with?
Can I get my order a bit early?
What if I’m not there to receive the delivery?
Can a single order of multiple books be split for multiple addresses?
Feedback
I want to share my feedback/suggestions. Please guide.
What is the estimated delivery time?
Your delivery period consists of the time we require to print the books added to the transit time.
Usually, the delivery time is 8-10 business days.
We cannot deliver it earlier than this, as you know, creation takes time!
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