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Placing an Order
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Books
Do you offer space for custom dedication?
Can I request a custom order which is not on offer?
Does the order come with a receipt?
How do I know if the child possesses the ebook?
Placing an Order
How to create my ebook?
Is there a way to save or schedule my order?
Name is not accepted while placing an order. Why?
Why does my dedication show error?
Why am I not able to proceed further?
Is my order confirmed?
Why did my card payment decline?
My Orders
Why can’t I sign in to my account?
How can I reset my password?
How to sign out of my account?
How to delete my account and unsubscribe?
How can I review my order details?
Why am I not able to edit my order?
How do I add a book to my existing order?
Can I fix a mistake in my ebook?
There is a mistake in my order. Help!
I need more details about my order costs
Why is my order late?
How to track my order?
Pricing
How much do the ebooks cost?
Which currencies do you accept?
What are the payment options?
Is there any extra fee or hidden charges?
Can I cancel my order?
Feedback
I want to share my feedback/suggestions. Please guide.
Is there a way to save or schedule my order?
We are working towards integrating this feature on our platform which will save our customers from any last-minute hassle! However, presently, Kids Feather does not offer this feature.
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